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DTSTART;TZID=UTC:20230209T093000
DTEND;TZID=UTC:20230209T123000
DTSTAMP:20230126T093823Z
CREATED:20230126T093443Z
LAST-MODIFIED:20230126T093823Z
UID:4408-1675935000-1675945800@www.witney-bic.co.uk
SUMMARY:Managing Customer Experience and Maximising ROI
DESCRIPTION:Overview \nThis workshop will help businesses to look with fresh eyes. The goal is to deliver Ambience: whether physical or digital\, to help businesses to develop a sixth sense to maximise their customer experience\, and to use technology that is both sophisticated and accessible to optimise their ROI.This workshop is aimed at businesses in the Visitor Economy sector and is being delivered twice (one north and one south) to provide a wide opportunity for engagement. \nHow will this help my business? \nCombine excellence in physical and digital CX (Customer Experience) and AI (Artificial Intelligence) for your business to: \nhelp you increase your profitability\nget better ROI from the money you are already spending\nunderstand and maximise the benefits of CX to meet customer expectations and aspirations\ndeliver a joined up brand-experience\nensure your team owns\, consistently delivers\, and further enhances your customer experience\nThe goal is to help you to develop a sixth sense to maximise your customer experience\, and use technology that is both sophisticated and accessible to optimise your return on investment in 2023. \nWho is eligible? \nAny Oxfordshire business (that trades within Oxfordshire) that is part of the visitor sector including museums\, the hospitality\, arts and culture organisations and independent retailers. \nYour Experts \nThis workshop is being delivered by Stephen Spencer & Associates
URL:https://www.witney-bic.co.uk/event/managing-customer-experience-and-maximising-roi/
LOCATION:The John Paul II Centre Causeway Bicester OX26 6AW\, The John Paul II Centre Causeway Bicester OX26 6AW\, Oxfordshire\, OX26 6AW\, United Kingdom
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